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Anti-Fraud & Payments Handling

Detect and prevent the fraudulent abuse of your business by training all relevant staff at many different points in the customer journey

Ideal for financial service professional with exposure to payments and transactions, particularly in an operational capacity

EPA Members Get 30% Off*
Non-Members

The prevention of Fraud and the monitoring of Payments is a vital part of any online business, and the financial services industry is no different. Our Anti-fraud and payments training has been specifically designed for employees to be an interactive training experience, filled with potentially fraudulent scenarios in which they interact to identify the fraud, and decide on the actions to be taken.
In this course, students will learn what fraud is, how to profile the cybercriminal and their motives, identifying suspicious activity, red flags and how to prevent them. There will also be an introduction to chargebacks, the management of RFI’s and identification of specific fraudulent activity.
Exercises and realistic case studies presented throughout this interactive course teach how to spot fraudulent activities.
Our range of Fraud management courses has been developed in conjunction with industry experts, with years of training and in-depth knowledge of fraud management within financial services.

During this course, you will learn:

    The basics of fraud and the cybercriminal
    How to prevent and manage these red flags and suspicious activity
    The different verticals and the suspicious activity to identify
    What suspicious activity and red flags to identify
    An overview of basic customer due diligence
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    Self-pace e-Learning online access
    Duration: 60 minutes approximately
    Audience type: All levels

* EPA Members 30% discount applies only to multi-access course bookings. Conditions apply.

Interested in booking our courses for you or your organisation?

Corporate bookings and pricing available