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CASE STUDY

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Essential compliance and payments-specific e-learning for 400+ RS2 PLC staff

RS2 PLC, one of the leading providers of global omni-channel payment software, required a training solution for onboarding, staff development and regulatory compliance.

The Requirement

RS2 is helping to shape the future of payments through its issuing and acquiring processing solutions. The company processes 80 million transactions per hour, with an impressive 95%+ customer retention rate.
With over 400 employees, RS2 has a strong focus on staff development, and regularly onboards new staff from a wide range of backgrounds. Operating in multiple jurisdictions worldwide, the company must also ensure that all staff understand all relevant industry regulation and how to ensure compliance.

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What We Did

“A comprehensive skills and compliance eLearning solution for RS2.”
Available to over 400 staff, the training package we provided covers essential compliance topics such as AML, GDPR, and Cyber Security, as well as several industry-first courses on Payments, Payments Systems, and Open Banking. All courses are interactive, high quality and engaging for learners.
New staff joining RS2 will now receive access to the full spectrum of courses developed by the Emerging Payments Association and iFinance Academy, providing an effective guide to the industry and its key topics.

The Results

“Improved business performance through effective training.”
The training provided to RS2 has become a central component of its commitment to both staff development and regulatory compliance.
By offering a comprehensive, regularly updated suite of compliance training to staff, RS2 has demonstrated commitment to its stated code of ethics, upholding “the highest standards of ethics and compliance with all applicable laws, regulations, rules, and policies.”
RS2’s business performance has been directly improved as a result of the skills and knowledge gained by staff, as well as the many benefits that come from compliant operation.

“iFinance Academy’s training is helping to build employee confidence, strengthen industry knowledge, and assist our business to comply with our regulatory obligations. We believe that this also enhances our business performance as our teams use their newfound insight from the training”
Radi Abd El HajCEO, RS2 PLC